ft9999 Privacy and Security

ft9999's Privacy Policy

Your personal information is completely safe with us — ft9999 is committed to protecting your privacy through SSL encryption and strict data protection practices.

Last Updated: January 2026 — This privacy policy applies to the ft9999.cam website and related services.

ft9999 is Bangladesh's trusted online betting and casino platform. We believe that keeping every user's personal information secure is our fundamental responsibility. This privacy policy document explains what information ft9999 collects, why it collects it, how it is used, and what your rights are.

By using the ft9999 platform or creating an account, you are agreeing to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services or contact our support team.

What Information We Collect

Personally Identifiable Information

During account registration and verification, we may collect the following information:

Full name and date of birth (for age verification — only for users aged 21 or above)
Email address and mobile number
National ID (NID) or passport details (for KYC verification)
Current address and nationality

Financial Information

To process deposits and withdrawals, we collect payment-related information, such as:

bKash, Nagad, Rocket, or Upay account numbers
Bank account details (for bank transfers)
Transaction history and amounts

Note: Full card numbers or complete bank account details are not stored on our servers.

Technical and Usage Information

When you browse ft9999 or play games, we automatically collect certain information:

IP address and device type
Browser version and operating system
Page visits, session duration, and click patterns
Gaming activity and betting history
Cookie and local storage data

Purpose of Using Information

Account Management and Security

We use the collected information to verify your account, confirm your identity, and protect your account from unauthorized access. Ensuring age verification is a legal obligation for us.

Transaction Processing

Financial information is used to correctly process deposit and withdrawal requests, award bonuses and rewards, and maintain transaction records.

Service Improvement and Personalization

By analyzing your gaming preferences and habits, we can recommend more relevant games, offers, and bonuses for you. This improves your overall experience.

Customer Support

We use your contact information to resolve your issues through 24/7 live chat or email and to stay in touch with you. Our support team is always ready to communicate in Bengali.

Fraud Prevention and Compliance

We analyze security-related information to prevent money laundering (AML), detect fraud, and ensure responsible gaming. This maintains a fair and safe environment for all users.

Cookie Policy

What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. ft9999 uses the following types of cookies:

Essential Cookies: To maintain login sessions and ensure security — disabling these will prevent the site from working properly.
Functional Cookies: To remember your preferences and language settings.
Analytical Cookies: To understand user behavior and monitor site performance.

You can control or delete cookies from your browser settings. However, disabling essential cookies may limit certain services.

Information Sharing with Third Parties

When and with Whom Information Is Shared

ft9999 does not sell your personal information to third parties for commercial purposes. However, in specific circumstances, information may be shared with the following parties:

Payment Processors: bKash, Nagad, Rocket, Upay, and banking partners — to process transactions.
Technology Service Providers: Server hosting, security, and gaming software providers — they are contractually bound to keep information confidential.
Legal Authorities: Relevant authorities in the case of a court order or legal obligation.
Anti-Fraud Organizations: To detect and prevent fraudulent activity.

Outside the circumstances mentioned above, no personally identifiable information about you is provided to third parties.

Data Storage and Security

Encryption and Technical Protection

ft9999 uses industry-standard SSL/TLS encryption technology. This means all data exchanged between your browser and our servers is transmitted in encrypted form, beyond the reach of third parties.

Data transmission secured through SSL/TLS encryption
Password hashing technology is used — plain passwords are never stored
Regular security audits and vulnerability testing
Access control — only authorized personnel can access personal data

Data Retention Period

We retain relevant information for as long as your account remains active. Even after account closure, certain information may be retained for a defined period to meet legal and regulatory requirements. Once that period has passed, the information is securely deleted.

Your Rights and Controls

Right to Access and Correct Information

Every registered user of the ft9999 platform enjoys the following rights:

Right to View Information: You can find out what information we hold about you.
Right to Correction: You can request correction of inaccurate or incomplete information.
Right to Deletion: In certain circumstances, you can request deletion of your personal information (subject to legal obligations).
Right to Object to Processing: You can object to the use of your information for specific purposes.
Right to Data Portability: You can request your information in a structured format.

To exercise these rights, contact us at [email protected] or let our support team know via 24/7 live chat.

Opt Out of Marketing Communications

If you no longer wish to receive emails or messages from ft9999 about bonuses, promotional offers, or updates, you can opt out at any time by clicking the unsubscribe link in any email or by letting us know via live chat. However, important account-related messages (security alerts, transaction confirmations) cannot be stopped.

Protection of Minors

Restriction for Users Under 21

ft9999 is only for users aged 21 or above. We do not knowingly collect or store personal information of anyone under the age of 21.

Age is verified at the time of registration. If an account is identified as belonging to a minor, that account will be immediately closed and any collected information will be securely deleted. If you become aware of a minor's account, please notify us at [email protected].

International Data Transfers

Servers and Data Hosting

ft9999's server infrastructure is built on internationally standard cloud services. In some cases, your information may be processed or stored on servers outside Bangladesh. In such cases, we ensure that those providers comply with international data protection standards and are contractually bound to maintain information confidentiality.

Changes to This Policy

Updates and Notifications

ft9999 reserves the right to update this privacy policy at any time. If there are significant changes, we will:

Update the "Last Updated" date at the top of this page.
Notify registered users via email or platform messages.

Continued use of ft9999 after changes means you are agreeing to the updated policy. It is therefore recommended to visit this page regularly.

Contact Us

For any privacy-related questions or concerns, please contact our support team.

Email: [email protected]

Live Chat: Available in Bengali 24 hours / 7 days — speak with us directly at any time.

How quickly do we respond?

We aim to respond to privacy-related requests as quickly as possible. More complex requests may take a little more time to process effectively.