ft9999 Terms and Conditions

01 Acceptance and Applicability

These terms and conditions ("Terms") form a legal agreement between the organization operating the ft9999 platform ("ft9999", "we", "our") and any person using this platform ("user", "you").

By using our services through the ft9999 website, mobile application, or any other digital channel, you are automatically considered to have fully read, understood, and accepted these Terms. If you do not agree with these Terms, please refrain from using our platform.

1.1 Applicable Law

These Terms are governed by international online gaming standards and the principles of general contract law. Users are solely responsible for complying with their own local laws.

1.2 Language

The English version of these Terms is authoritative. Any translation into another language is for convenience only — the English version takes precedence in matters of interpretation.

02 Account Registration and Eligibility

To open an account and use the services at ft9999, you must meet the following requirements:

• You must be at least 21 (twenty-one) years of age.
• The information you provide must be completely accurate, up to date, and valid.
• You must not be legally prohibited from using online gaming services.
• One person may operate only one account.

2.1 Registration Process

During registration, you must accurately provide your full name, date of birth, contact details, and preferred payment method. ft9999 may at any time request additional documents for identity verification.

2.2 Identity Verification

We reserve the right to verify your identity as part of the KYC (Know Your Customer) process. A national identity card, passport, or other government-approved document may be requested. Withdrawals may be temporarily suspended until verification is complete.

2.3 Multiple Accounts Prohibited

Creating more than one account under the same person's name is strictly prohibited. If this rule is violated, all related accounts will be immediately closed and any bonuses and winnings may be forfeited.

03 Age Verification and Responsibility

ft9999 is a platform operated for adults only. We follow a zero-tolerance policy regarding the participation of minors.

By registering, you confirm that you are 21 years of age or older. If we find that a user is a minor, their account will be immediately closed and all balances will be returned or forfeited.

Parents are encouraged to use parental control software to prevent their children from accessing this platform while they are minors.

04 Account Security

It is your responsibility to keep your account login details, password, and any security codes completely confidential. ft9999 will never ask for your password via email or chat.

4.1 User Responsibilities

• Do not share your login details with anyone else.
• Use a strong and unique password.
• Log out after using your account, especially on shared devices.
• If you suspect any unauthorized access, notify us immediately via live chat.

4.2 ft9999 Responsibilities

We use SSL encryption and advanced security technology to protect your data and transactions. However, ft9999 is not responsible for any loss caused by a user's own negligence.

05 Deposit and Withdrawal Policy

ft9999 supports all major payment methods used in Bangladesh. Detailed terms for deposits and withdrawals are provided below:

5.1 Supported Payment Methods

Deposits and withdrawals can be made via bKash, Nagad, Rocket, Upay, and bank transfer.

5.2 Minimum Limits

• Minimum Deposit: ৳300 per method
• Minimum Withdrawal: ৳500

5.3 Withdrawal Processing Time

Approved withdrawals are generally completed within 15 minutes to 2 hours. However, additional time may be required for KYC verification or other security reviews.

5.4 Deposit Conditions

• Funds deposited must come from your own verified payment account.
• Deposits from third-party accounts are not accepted.
• For suspicious transactions, ft9999 may request further information or place the transaction on hold.

5.5 Withdrawal Conditions

• Full KYC verification of the account must be completed before making a withdrawal.
• For bonus funds, the specified wagering requirements must be met.
• Withdrawal requests can only be made to a registered payment method.

06 Bonus and Promotion Terms

ft9999 offers various bonuses and promotional offers from time to time. All such offers are subject to specific conditions.

6.1 Welcome Bonus

New users are eligible to receive a 150% bonus of up to ৳15,000 on their first deposit. For example:

• ৳1,000 deposit → ৳1,500 bonus → total ৳2,500
• ৳22,000 deposit → ৳15,000 bonus → total ৳37,000

6.2 Wagering Requirements

A 10x (ten times) wagering requirement applies to the welcome bonus. This means you must wager ten times the bonus amount before making a withdrawal.

6.3 Bonus Condition Violations

If bonus terms are violated, the bonus and any winnings derived from it will be forfeited. Multiple bonuses cannot be claimed simultaneously from one account unless specifically stated.

6.4 Promotion Changes

ft9999 reserves the right to modify, suspend, or cancel any promotion or bonus. Reasonable notice will be given before changes are made to an active bonus.

07 Betting and Gaming Rules

ft9999 offers sports betting, casino games, slots, fishing games, and other gaming products. Each game has its own rules, which are displayed within the game.

7.1 General Gaming Policy

• Once all bets are finalized, they cannot be changed or cancelled.
• Incomplete bets due to technical errors will be considered void and the wagered amount will be refunded.
• Game results are determined by a certified Random Number Generator (RNG), which ensures fairness.

7.2 Sports Betting

Bets can be placed on cricket (BPL, IPL, T20 World Cup), football (FIFA), kabaddi, and other sporting events. If an event is cancelled or abandoned, bets are generally voided and funds are returned.

7.3 Fair Play Guarantee

ft9999 is committed to maintaining a fair and transparent gaming environment. If an allegation of game result manipulation is received, the relevant account will be suspended for investigation.

08 Prohibited Activities

The following activities are strictly prohibited on ft9999 and may result in immediate account closure:

1. Gaming on behalf of or for minors.
2. Creating or operating multiple accounts.
3. Abusing the bonus system or bonus washing.
4. Placing bets using software, bots, or automated systems.
5. Using the platform for money laundering or to clean illegal funds.
6. Attempting unauthorized access to the system through hacking, viruses, or other technical means.
7. Engaging in or colluding in fraudulent activities with other users.
8. Creating an account using a false identity or false information.

If any such activity is detected, we reserve the right to close the account, forfeit the balance, and notify law enforcement authorities if necessary.

09 Responsible Gaming

ft9999 believes gaming should be a form of enjoyable entertainment. We are deeply committed to the wellbeing and welfare of our users.

9.1 Self-Control Tools

We provide the following tools that users can use to manage their gaming habits:

• Deposit Limit Setting: Set a daily, weekly, or monthly deposit amount.
• Betting Limit: Keep the maximum betting amount within a set period restricted.
• Break Period: Temporarily suspend your account for a set period of time.
• Self-Exclusion: Long-term closure of your account at your request.

10 Intellectual Property

All content on the ft9999 platform — logos, brand names, website design, software, text, images, graphics, videos, and other materials — is the intellectual property of ft9999 or the respective content providers.

10.1 Limitations on Use

• The platform may be used for personal, non-commercial purposes only.
• Copying, distributing, modifying or reusing any content without our prior permission is prohibited.
• Unauthorized use of ft9999's trademarks or brand elements is punishable by law.

11 Limitation of Liability

To the fullest extent permitted by applicable law, ft9999 shall not be liable for the following:

• Losses caused by the user's own carelessness or negligence.
• A game being incomplete due to loss of internet connection or a fault with the user's device.
• Circumstances beyond our control (e.g., natural disasters, cyberattacks, government restrictions).
• Delays or issues caused by third-party service providers (payment gateways, game providers).

11.1 Indemnification

You agree to protect ft9999, its officers, employees and partners from any claims, damages or expenses arising from your breach of the terms or misuse of the platform.

12 Changes & Termination

12.1 Changes to Terms

ft9999 reserves the right to modify these terms at any time. For significant changes, a notice will be posted on the website and the "Last Updated" date at the top of the page will be changed.

12.2 Account Closure

You may request to close your account at any time via live chat. Any applicable balance should be withdrawn before closure.

12.3 ft9999's Rights

ft9999 may close or suspend an account without prior notice in the following cases:

• If a serious breach of the terms is detected.
• If fraudulent or illegal activity is suspected.
• If KYC information is found to be false or incomplete.
• Upon direction from a legal or regulatory authority.

13 Contact & Complaints

If you have any questions or complaints about these terms, please contact us in the following ways:

• Live Chat: 24/7 live chat support in Bengali
• Email: [email protected]

13.1 Complaints Process

After a complaint is submitted, we are committed to investigating and responding within a reasonable time. Providing your account details and relevant transaction information at the time of the complaint will help reach a faster resolution.