🛡️ Responsible Gaming

ft9999 Responsible Gaming — Your safety is our highest priority

ft9999 believes that gaming should be a source of enjoyment — not stress. Our responsible gaming tools help you set limits, stay safe, and always remain in control.

21+

For ages 21 and above only

You must be at least 21 years old to open an account and play at ft9999. We are strictly committed to preventing minors from gaming. Age is verified at registration, and we reserve the right to suspend accounts in suspicious cases.

What is Responsible Gaming?

Responsible gaming means enjoying gaming while keeping full control over your time, money, and mental well-being. At ft9999 we believe every player deserves the opportunity to play consciously and safely.

Gaming is a form of entertainment — it should never be seen as a solution to financial problems or a source of income. Responsible gaming means deciding in advance how much time and money you will spend, and sticking to those limits.

As part of our responsible gaming commitment, ft9999 provides various self-control tools, deposit limit settings, and self-exclusion options. We want to ensure that our platform always remains fun and safe.

Warning Signs

Spending more than your budget or playing with borrowed money
Continuing to play repeatedly to chase losses
Prioritising gaming over time with family or friends
Lying or hiding about gaming
Feeling restless or anxious when not gaming

Our Protection Tools

ft9999 provides the following tools to help you keep full control over your gaming experience.

Deposit Limit Setting

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. A 24-hour waiting period applies when increasing a limit.

Daily Weekly Monthly

Session Time Limit and Time-Out

Set the duration of your gaming sessions yourself. After the set time you will automatically receive a notification. Activating a time-out temporarily suspends your account for 24 hours up to 6 weeks.

Session Timer Time-Out

Self-Exclusion

If you feel that gaming is having a negative impact on your life, activate self-exclusion. Your account can be closed for 6 months, 1 year, or permanently. No new account can be opened during this period.

6 Months 1 Year Permanent

Gaming History Review

You can view your complete gaming history, deposit and withdrawal details, and win-loss records at any time. ft9999 keeps records of all transactions to ensure transparency.

Transaction History Game Log

24/7 Support

Our Bengali-language 24/7 live chat support team is always ready to help with gaming concerns. You can ask for help for yourself or for a loved one — with complete confidentiality.

Live Chat Support in Bengali

Minor Protection

ft9999 strictly prohibits gaming by anyone under 21. Use parental control software on your computer to prevent minors from accessing this platform.

21+ Verification Parental Controls

How to Use the Protection Tools

After logging in to ft9999, you can activate the responsible gaming tools by following the steps below from your account settings.

Log In

Open Settings

Go to the "Account Settings" section and select the "Responsible Gaming" tab.

Choose Your Limits

Deposit limit, session time limit, or time-out — choose the tool that suits your needs.

Confirm

Set your preferred limit and click the "Save" button for it to take effect immediately.

Self-Exclusion — A Courageous Step

Self-exclusion means voluntarily stepping away from the gaming platform temporarily or permanently. It is not a sign of weakness — it is a courageous step toward helping yourself.

Activating self-exclusion at ft9999 will completely lock your account for the chosen period. During this time, no transactions, betting, or gaming will be possible. Even after self-exclusion ends, your account will not be reactivated automatically — you will need to reactivate it yourself.

No promotional emails or messages will be sent during self-exclusion
Any active bonuses or offers will be cancelled
The ability to withdraw funds in your account will remain available
For permanent self-exclusion, the account will be closed for good
Our support team will assist with the recovery process

Deposit Limits and Budget Control

Keeping your budget in check is the most important part of responsible gaming. At ft9999 you can set your own deposit limits at any time.

Minimum Deposit Limit

The minimum deposit amount at ft9999 is ৳300 for each payment method. The minimum withdrawal amount is ৳500. Transact safely via bKash, Nagad, Rocket, Upay, and bank transfer.

Withdrawal Timeframe

Withdrawals at ft9999 are generally completed within 15 minutes to 2 hours. Fast and secure transactions are our commitment.

Budget Advice

Only invest money that you can afford to lose without it affecting your daily life. Never play with borrowed money or funds set aside for essential expenses.

Problem Gaming — When to Seek Help

If any of the following signs appear in you or someone you know, support should be sought without delay.

Financial Warning Signs

Spending more on betting than you can afford
Using money meant for bills, rent, or food on gaming
Borrowing money from family or friends for gaming
Placing larger bets to recover gaming losses

Behavioural Warning Signs

Trying to cut down on gaming but failing
Giving gaming more importance than work, family, or studies
Feeling restless, irritable, or anxious when not gaming
Hiding gaming habits from family

Remember

Asking for help is not a sign of weakness — it is proof of strength. ft9999's 24/7 live chat support team is always by your side. If you or someone you know is struggling, do not hesitate to contact us — we speak Bengali and fully protect your privacy. You can also reach us by email: [email protected]

Responsible Gaming — Frequently Asked Questions

You must be at least 21 years old to create an account and play at ft9999. Age is verified at registration, and we reserve the right to verify identity documents when needed. Protecting minors from gaming is one of our highest priorities.

Log in to ft9999, go to your account settings, and select a deposit limit from the "Responsible Gaming" section. You can set limits on a daily, weekly, or monthly basis. Reducing a limit takes effect immediately, but increasing a limit requires a 24-hour waiting period.

At ft9999 you can self-exclude for 6 months, 1 year, or permanently. During self-exclusion, no gaming or betting will be possible and no promotional messages will be sent. Even after the selected period ends, your account will not be reactivated automatically — you will need to apply yourself.

A time-out is a temporary break — typically from 24 hours up to 6 weeks. It is mainly used to take a short rest. Self-exclusion, on the other hand, is a long-term decision that can last from 6 months to permanently, and is generally applied in cases of serious problems.

Your ability to withdraw funds from your account remains available during self-exclusion. Contact our support team via live chat or email to complete the withdrawal process. However, any active bonuses and offers will be cancelled.

Yes, you can. Install parental control software on your browser or device that can block online gaming websites. Also make sure your device is password-locked and never share your login details with anyone. Make children aware of the risks of online gaming.

ft9999's 24/7 live chat support team is always ready to help you in Bengali. You can also reach us by email. In addition, you can speak with family, friends, or a professional counsellor. Remember, asking for help is the first and most important step.